TheSorcery.in

PRIVACY POLICY

Effective Date: 22 April 2026

Website: www.thesorcery.in  |  Contact: thesorcery25@gmail.com  |  WhatsApp: +91 73550 73977

1. Introduction

TheSorcery.in is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.

By using our website or purchasing from us, you agree to the collection and use of your information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our services.

This policy is governed by India’s Digital Personal Data Protection Act, 2023 (DPDPA) and applicable rules thereunder.

2. Information We Collect

We collect only the personal information necessary to process your order and deliver it to you. This includes:

2.1 Information You Provide

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address

2.2 Payment Information

We do not collect or store any payment card details directly. All payments are processed securely through Razorpay, our payment gateway partner. Your financial information is handled entirely by Razorpay in accordance with their privacy and security policies.

2.3 Technical Information

When you visit our website, we may automatically collect certain technical information required for the website to function, including:

  • Session and login data via essential cookies
  • Cart functionality data
  • Basic site performance data

We currently use only essential cookies necessary for the website to operate. We do not use any third-party analytics tools such as Google Analytics or Meta Pixel at this time. If we introduce such tools in future, this policy will be updated accordingly and you will be notified.

3. How We Use Your Information

We use your personal information solely for the following purposes:

  • To process and fulfil your order
  • To communicate with you regarding your order, shipping, and delivery
  • To handle returns, refunds, or disputes
  • To respond to your queries or support requests
  • To comply with our legal and regulatory obligations under Indian law

We do not use your personal data for any purpose beyond what is listed above without your explicit consent.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to any third party. We share your information only where necessary to fulfil your order, specifically with:

  • Razorpay — our payment processing partner, solely for payment transactions
  • Courier and logistics partners — solely for order delivery (name, phone number, and shipping address only)

These third-party partners are contractually bound to keep your information confidential and use it only for the specific purpose for which it was shared.

5. Data Retention

We retain your personal data only for as long as necessary for the purpose it was collected. Our data retention policy is as follows:

  • Active orders: Data is retained for the duration of the order and delivery process.
  • Post-delivery: Data is retained for up to 2 years from the date of order completion to handle any disputes, chargebacks, or support requests.
  • After 2 years: Your personal data will be permanently deleted from our systems.

You may request early deletion of your data at any time by contacting us, subject to any legal obligations we may have to retain it.

6. Cookies

Our website uses essential cookies that are strictly necessary for it to function. These include:

  • Session cookies — to manage your login and browsing session
  • Cart cookies — to maintain your shopping cart during your visit
  • Performance cookies — for basic site functionality and load management

These cookies do not track your behaviour for advertising purposes and are not shared with third parties. You may disable cookies through your browser settings, but please note that this may affect certain website functionalities such as the shopping cart.

We will notify you and update this policy if we introduce any non-essential cookies, analytics tools, or tracking technologies in future.

7. Data Security

We take the security of your personal data seriously. Our website is secured with HTTPS and SSL encryption, ensuring that your data is transmitted securely. We use secure hosting infrastructure, database protection, and access controls to safeguard your information.

While we implement industry-standard security measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

8. Data Breach Notification

In the unlikely event of a personal data breach that may affect your rights or privacy, we are committed to:

  • Investigating the breach promptly upon discovery
  • Notifying affected users as soon as reasonably practicable
  • Reporting the breach to the relevant authorities as required under the Digital Personal Data Protection Act, 2023

If you believe your data may have been compromised, please contact us immediately at the details provided at the end of this policy.

9. Your Rights

Under India’s Digital Personal Data Protection Act, 2023, you have the following rights as a data principal:

  • Right to access — you may request a copy of the personal data we hold about you
  • Right to correction — you may request that we correct any inaccurate or incomplete data
  • Right to erasure — you may request deletion of your personal data, subject to legal retention requirements
  • Right to grievance redressal — you have the right to raise a complaint regarding how your data is handled

To exercise any of these rights, please contact us via email or WhatsApp. We will respond to your request within 48 hours.

10. Children’s Privacy

TheSorcery.in does not knowingly collect personal data from children under the age of 18 without verifiable parental or guardian consent. If you believe a minor has provided us with personal information without consent, please contact us and we will take steps to delete the data promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

If significant changes are made, we will notify you via email or a notice on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:

TheSorcery.in Email: thesorcery25@gmail.com | WhatsApp: +91 73550 73977 | Website: www.thesorcery.in Response time: Within 48 hours

TheSorcery.in  —  Privacy Policy

Effective 22 April 2026  |  Governed by the Digital Personal Data Protection Act, 2023  |  Jurisdiction: India